Primo Pizza SMS/MMS Mobile Message Marketing Privacy Policy

Effective Date: July 10, 2025

Primo Pizza (“we,” “our,” or “us”) is committed to protecting your privacy. This SMS/MMS Mobile Message Marketing Privacy Policy explains how we collect, use, disclose, and protect information you provide when you opt-in to receive marketing text messages from us.

By subscribing to our mobile message program, you agree to this policy and our Terms of Service.

1. Collection of Information

When you sign up to receive SMS or MMS messages from Primo Pizza, we may collect the following personal information: Mobile phone number Name (if provided) Message interaction data (e.g., open rates, link clicks, replies) Location data (if applicable, and with your permission) Order history or preferences (if linked to mobile offers)

2. Use of Information

We use the information collected through our mobile messaging program for purposes such as: Sending promotional messages, coupons, and limited-time offers Providing order status updates and delivery notifications Sending loyalty or rewards program updates Responding to customer service inquiries or feedback Analyzing message performance to improve our services

3. Consent and Opt-In

You must provide express written consent to receive SMS/MMS marketing messages from Primo Pizza. This can be done by: Signing up online or in-store Texting a keyword to our short code Checking a box during online checkout or other digital interactions.
Message frequency may vary. Standard message and data rates may apply. Your consent is not a condition of purchase.

4. Opt-Out and Revocation of Consent

You may opt out at any time by replying: STOP to unsubscribe HELP for customer support After opting out, you will no longer receive marketing messages unless you re-enroll.

5. Data Sharing and Disclosure

You may opt out at any time by replying: STOP to unsubscribe HELP for customer support After opting out, you will no longer receive marketing messages unless you re-enroll.

6. Data Security

We take reasonable administrative, technical, and physical security measures to protect your information from unauthorized access, disclosure, or misuse. However, no system can be completely secure, and we cannot guarantee the absolute security of your information.

7. Children’s Privacy

Our mobile messaging services are not intended for individuals under the age of 13. If we learn that we have inadvertently collected information from a child under 13, we will delete it as soon as possible.

8. Legal Compliance

We comply with the Telephone Consumer Protection Act (TCPA), CAN-SPAM Act, and CTIA guidelines regarding text message marketing. Any violation can be reported directly to us or to your wireless carrier.

9. Changes to This Policy

We may revise this policy from time to time. If we make significant changes, we will notify you via text message or by updating this page on our website.

10. Contact Us

If you have questions about this policy or wish to update your personal information, please contact us:

Primo Pizza

508-966-5111

primopizzabellingham.com